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YOUR DATA & YOUR RIGHTS

Privacy Policy – Ghas Mandi Protects Your Data

We take your privacy seriously. This policy explains exactly what information Ghas Mandi collects, why we collect it, how it is stored securely and what rights you have over your personal data as a Pakistani player.

Last updated: January 2026

How We Protect Your Privacy

Six core commitments Ghas Mandi makes to every player

Encrypted Data Storage

All personal account information, payment details and transaction records are stored using industry-standard encryption. Your data is never held in plain text and cannot be accessed by unauthorised parties.

No Third-Party Marketing Sales

Ghas Mandi does not sell, rent or trade your personal data to outside companies for marketing purposes. The information you share with us stays within the platform and is used solely to manage your account and improve your experience.

Secure PKR Payment Handling

Payment information linked to JazzCash, Easypaisa, Raast, bank transfers and cards is processed through secure channels. Full payment credentials are never stored directly on our platform servers.

Minimal Data Collection

We only collect the personal data we genuinely need to operate your account, verify your identity and process your PKR transactions. We do not collect unnecessary information and we regularly review what data is being held.

Your Rights Are Respected

You have the right to request access to the data we hold about you, to ask for corrections, and in certain circumstances to request deletion. Contact our support team to exercise any of these rights and we will respond promptly.

Breach Notification Policy

In the unlikely event of a data security incident affecting your personal information, Ghas Mandi will notify affected players as quickly as possible and take immediate steps to contain and address the situation.

Contents

Summary: Ghas Mandi collects only the information needed to run your account and process your PKR deposits and withdrawals. We do not sell your data. You can contact us at any time to access, correct or delete information we hold about you.

1 Introduction

This Privacy Policy describes how Ghas Mandi collects, uses, stores and protects the personal information of players who register and use the platform. It applies to the Ghas Mandi website, mobile application and all related services.

By creating an account on Ghas Mandi, you confirm that you have read this Privacy Policy and that you consent to the collection and use of your personal data as described here. If you do not agree with this policy, please do not register or use the platform.

This policy should be read alongside our Terms and Conditions, which govern the overall use of the Ghas Mandi platform. We may update this policy from time to time. Continued use of the platform after an update constitutes acceptance of the revised policy.

2 Data We Collect

Ghas Mandi collects personal data through the registration process, account activity, payment transactions and your interactions with the platform. We collect only what is genuinely necessary to deliver the service and to comply with our responsibilities as a platform operator.

Information you provide directly:

  • Full name and date of birth (required for registration and age verification)
  • Contact information, including your email address and phone number
  • Account username and password (stored in hashed, non-recoverable form)
  • Identity documents submitted during account verification (such as a CNIC or passport)
  • Payment method details used for PKR deposits and withdrawals
  • Any information included in support communications you send to our team

Information collected automatically:

  • Device type, operating system and browser version
  • IP address and approximate geographic location
  • Session duration, pages visited and features used within the platform
  • Game history, betting activity and transaction logs
  • Cookies and similar tracking technologies (see Section 6)

We do not collect sensitive personal data such as religious beliefs, political opinions or biometric data beyond what is required for identity document verification.

3 How We Use Your Data

The personal information Ghas Mandi collects is used for specific, legitimate purposes related to operating the platform and serving Pakistani players. We do not use your data for any purpose not described here without first notifying you.

  • Account management: To create, maintain and secure your player account, including login authentication and account recovery.
  • Age and identity verification: To confirm that all registered players are aged 18 or over and that account details match submitted identity documents.
  • Payment processing: To process PKR deposits and withdrawals via JazzCash, Easypaisa, Raast, bank transfers and other supported methods.
  • Customer support: To respond to queries, complaints and account-related requests submitted through our support channels.
  • Platform improvement: To analyse how players use the platform so we can improve game performance, navigation and the overall experience.
  • Fraud prevention and security: To detect and investigate suspicious activity, protect against bonus abuse, and maintain the integrity of the platform.
  • Responsible gaming: To monitor player activity patterns and apply responsible gaming limits where requested or where concerns are identified.
  • Communications: To send you account-related notifications such as deposit confirmations, withdrawal updates and important policy changes.
  • Promotional communications: To send details of bonuses, promotions and VIP offers where you have not opted out of marketing communications.

You may opt out of promotional communications at any time by contacting support. This will not affect essential account-related communications.

4 Payment Data

All PKR transactions on Ghas Mandi – whether deposits or withdrawals via JazzCash, Easypaisa, Raast, bank transfer or card – involve the handling of financial data. We treat payment data with the highest level of care.

  • Full card numbers and mobile wallet PINs are never stored on Ghas Mandi servers.
  • Payment processing is handled through secure third-party payment gateways. These gateways operate under their own privacy and security standards.
  • We retain transaction reference numbers, amounts and timestamps as part of your account history for reconciliation, dispute resolution and compliance purposes.
  • If you request a withdrawal, we will use the payment method details already associated with your account to send funds. We may request re-verification if your registered payment method has changed.

Important: Ghas Mandi staff will never ask you to share your full card number, JazzCash PIN, Easypaisa PIN or any other payment credentials through support chat or email. If you receive such a request, do not respond and contact us immediately.

5 Data Sharing

Ghas Mandi does not sell or rent your personal data to third parties. We share data only where it is necessary to operate the platform, comply with legal obligations or protect the interests of players and the platform itself. The table below summarises the categories of third parties with whom data may be shared and the reason for doing so.

Third Party Category Purpose Data Shared
Payment Processors Processing PKR deposits and withdrawals Name, payment method reference, transaction amount
Identity Verification Services Confirming player age and identity Name, date of birth, document images
Game Software Providers Delivering fish games, slots, live casino and other titles Anonymous session identifiers, game activity logs
Anti-Fraud & Security Tools Detecting and preventing fraudulent activity IP address, device fingerprint, login patterns
Customer Support Platforms Managing player support requests Name, account ID, communication content
Legal & Compliance Authorities Responding to lawful requests or legal obligations As required by applicable legal process

All third parties that process player data on behalf of Ghas Mandi are required to handle that data securely and to use it only for the specified purpose. We do not authorise third parties to use your data for their own independent marketing.

6 Cookies & Tracking

Ghas Mandi uses cookies and similar technologies to keep your session active, remember your preferences, and collect analytics data that helps us improve the platform. Cookies are small text files stored on your device when you visit the site.

Types of cookies we use:

  • Essential cookies: Required for the platform to function. These keep you logged in during a session and enable core features such as deposits, game loading and account navigation. These cannot be disabled.
  • Analytics cookies: Help us understand how players use the platform – which pages are most visited, how long sessions last and where users encounter issues. This data is aggregated and anonymised.
  • Preference cookies: Remember your settings such as language preference and display options so you do not need to reset them on each visit.
  • Security cookies: Used to detect and prevent fraudulent login attempts and suspicious activity patterns.

You can manage cookie settings through your browser. Disabling non-essential cookies will not prevent you from using the platform, though some features may behave differently. Essential cookies cannot be turned off as they are required for the platform to work.

7 Data Retention

Ghas Mandi retains your personal data for as long as your account is active and for a period thereafter as required to comply with our obligations and to handle any outstanding matters such as disputed transactions or legal claims.

  • Active accounts: Data is retained for the full duration of your account's active status.
  • Closed accounts: Core account data including identity verification records and transaction history is retained for a defined period after account closure, in line with standard record-keeping practices.
  • Support communications: Correspondence with our support team is retained for a period sufficient to resolve any follow-up queries related to the original issue.
  • Marketing opt-out: If you unsubscribe from promotional communications, a record of your preference is retained to ensure we do not contact you again in that capacity.

When data is no longer required to be retained, it is securely deleted or anonymised so that it can no longer be linked to an individual player.

8 Security Measures

Protecting the personal and financial data of Pakistani players is a top priority for Ghas Mandi. We implement multiple layers of technical and operational security to keep your information safe.

  • Encryption in transit: All data transferred between your device and Ghas Mandi is encrypted using TLS (Transport Layer Security).
  • Encrypted storage: Sensitive data fields are encrypted at rest within our database infrastructure.
  • Access controls: Access to player data within the Ghas Mandi team is limited to staff who need it to perform their specific role. Access is logged and regularly reviewed.
  • Password security: Account passwords are hashed using secure algorithms. No one at Ghas Mandi can see your password in plain text.
  • Fraud monitoring: Automated systems run continuously to detect unusual login patterns, suspicious transactions and potential account takeover attempts.
  • Regular reviews: Our security practices are reviewed regularly and updated in line with evolving best practices.

Despite these measures, no online platform can guarantee absolute security. You are responsible for keeping your own login credentials private and for logging out of your account on shared devices. If you suspect your account has been compromised, contact support immediately.

9 Your Rights

As a Ghas Mandi player, you have rights over the personal data we hold about you. You can exercise these rights by contacting our support team through the platform's live chat or by emailing [email protected] (plain text only – not a clickable link).

  • Right of access: You can request a copy of the personal data we hold about you, including your account details and transaction history.
  • Right to correction: If any information we hold is inaccurate or out of date, you can ask us to correct it. Some corrections may require identity re-verification.
  • Right to deletion: You may request that we delete your personal data. This right applies in certain circumstances. Note that we may be required to retain some data to comply with legal obligations or to resolve outstanding disputes.
  • Right to restrict processing: In certain situations you may ask us to limit how we use your data while a query or complaint is being resolved.
  • Right to withdraw consent: Where data processing is based on your consent (for example, marketing communications), you may withdraw that consent at any time without affecting the lawfulness of prior processing.
  • Right to data portability: You may request your personal data in a structured, commonly used format so that it can be transferred elsewhere if needed.

We aim to respond to all data rights requests within a reasonable timeframe. We may need to verify your identity before fulfilling a request to ensure data is not disclosed to the wrong person.

10 Minors

Ghas Mandi is strictly an adult platform. Registration, play and access to any part of the platform is prohibited for individuals under the age of 18. We do not knowingly collect personal data from anyone under 18.

If we discover or are informed that a registered account belongs to a person under 18, that account will be immediately suspended, all associated data deleted, and any deposits returned where possible. Winnings accrued on an underage account will be forfeited.

If you believe a minor may have registered on Ghas Mandi using your details or payment methods, please contact our support team immediately so the matter can be addressed without delay.

11 Policy Changes

Ghas Mandi may update this Privacy Policy from time to time to reflect changes in platform features, data practices or applicable requirements. When we make material changes, we will notify registered players through the platform or via the contact information associated with your account.

The "Last updated" date at the top of this page indicates when the current version was published. Continued use of Ghas Mandi after a policy update is posted constitutes your acceptance of the revised policy. We encourage you to review this page periodically to stay informed about how we handle your personal data.

If you have concerns about any changes to this policy, you are welcome to contact our support team for clarification before continuing to use the platform.

12 Contact Us

If you have any questions about this Privacy Policy, want to exercise your data rights, or have concerns about how your personal information is being handled, please get in touch with the Ghas Mandi support team.

  • Live Chat: Available 24/7 directly through the Ghas Mandi platform after logging into your account.
  • Email: [email protected] (plain text – do not use as a clickable link)
  • Response time: We aim to acknowledge all privacy-related queries within one business day and to resolve them as quickly as possible.

For account verification queries, identity correction requests or deletion requests, please have your account details and a copy of your identity document ready to speed up the process. We take all privacy queries seriously and handle them with full confidentiality.

Your Data Is Safe. Your Game Is On.

Register on Ghas Mandi with confidence – cricket betting, fish games, live casino and slots in PKR, with your personal data fully protected.

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